{"id":2810,"date":"2021-06-20T12:56:04","date_gmt":"2021-06-20T12:56:04","guid":{"rendered":"http:\/\/nordinaryhome.com\/?page_id=2810"},"modified":"2021-06-20T12:58:09","modified_gmt":"2021-06-20T12:58:09","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/nordinaryhome.com\/en\/returns-and-refunds\/","title":{"rendered":"RETURNS AND REFUNDS"},"content":{"rendered":"\n<p>TERMS OF RETURNS AND REFUNDS<\/p>\n\n\n\n<p>We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/p>\n\n\n\n<p>To start a return, please email returns@nordinaryhome.com with your order number, stating the exact items\/quantities you are requesting to return. Upon approval, you must then ship approved items to the address we provide to you, within 3 business days of being issued approval or your items will NOT be accepted for return. All return shipping fees\/coordination are the responsibility of the customer. We do not provide pre-paid return shipping labels. Items sent back to us without first requesting a return will not be accepted.<\/p>\n\n\n\n<p>DAMAGES AND ISSUES<\/p>\n\n\n\n<p>Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.<\/p>\n\n\n\n<p>EXCEPTIONS \/ NON-RETURNABLE ITEMS<\/p>\n\n\n\n<p>Unfortunately, we cannot accept returns on sale items or gift cards.<\/p>\n\n\n\n<p>EXCHANGES<\/p>\n\n\n\n<p>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\n\n\n\n<p>REFUNDS<\/p>\n\n\n\n<p>We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS OF RETURNS AND REFUNDS We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2810","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/pages\/2810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/comments?post=2810"}],"version-history":[{"count":2,"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/pages\/2810\/revisions"}],"predecessor-version":[{"id":2814,"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/pages\/2810\/revisions\/2814"}],"wp:attachment":[{"href":"https:\/\/nordinaryhome.com\/en\/wp-json\/wp\/v2\/media?parent=2810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}